Dynamics 365 CE (Customer Engagement) Developer and Administrator Documentation


Starting with Dynamics 365 version 9, Microsoft is no longer providing an installable SDK, which included a CHM help file, sample applications, the plug-in registration tool, etc. Instead, they are providing the SDK content, including help files and samples, at their new docs.microsoft.com site. For those who want to be able to refer to the SDK while working offline, Microsoft provides a "Download PDF" link on most SDK pages.

Links

This section includes links to top-level pages for the Dynamics 365 CE documentation:

Microsoft Dynamics 365 (Customer Engagement) Documentation

Developer Guide for Dynamics 365 Customer Engagement

Client scripting in Customer Engagement using JavaScript (Form development, automation, JavaScript web resources)

Use the Dynamics 365 Customer Engagement Web API

Sample code directory for Dynamics 365 Customer Engagement

Administrator Guide for Dynamics 365 Customer Engagement

Customization Guide for Dynamics 365 Customer Engagement

Download Tools from NuGet (Plug-in Registration Tool, Code Generation, Solution Packager, Package Deployer)

Downloading all Content for Offline Reference (PDF)

To find Dynamics 365 CE documentation on a specific topic, Microsoft provides a search box on the docs.microsoft.com site. However, searching the content using that method, or through Google or Bing, often does not lead to the desired content but rather provides a long list of links from which to choose. Sometimes, a better way to search through the content is to download the content as PDF and use the PDF application's search tools or use dtSearch or a similar program. dtSearch, for example, provides Boolean and proximity searching capabilities to help pinpoint specific details quickly.

On most Dynamics 365 CE help pages, Microsoft provides a link to download the content as a PDF file. It's not possible to download the entire set of documentation in one PDF file, so it's necessary to use the Download PDF link from multiple top-level pages to assure that you've downloaded all content.

By downloading the PDF file for the pages provided in the Links section above, you will have downloaded a majority of the Dynamics 365 CE documentation.


Dynamics CRM 2016 SDK


Links


Dynamics CRM 2015 SDK (December 2014)


Links


SDK Changes from CRM 2015 to CRM 2015 Update 1

In CRM 2015 Update 1, there are several SDK enhancements and changes. See the following page for details: https://msdn.microsoft.com/library/gg309589(v=crm.7).aspx


Miscellaneous SDK Changes from CRM 2013 to the first release of CRM 2015

  • In general, for CRM developers and architects, with the CRM 2015 release there are no major changes in the CRM platform and SDK (assemblies, tools, etc.) that will impact your work to a significant extent. You'll mainly need to get familiar with the enhancements to structure product details within CRM if you use or intend to use the built-in product management capabilities.
  • There are over 3,500 images (icons) in the CRM SDK that you can use within CRM and for custom projects -- everything from arrows, entity icons, checkmarks, command and toolbar icons, etc.
  • The Azure sample titled "QueuedListener" is no longer included in the SDK.
  • All (or most) sample Visual Studio projects in the SDK now use (reference) Nuget packages for required components.
  • The Developer Toolkit that was included with the CRM 2013 SDK is no longer included with the CRM 2015 SDK (December 2014 release).
  • Microsoft removed most of the Visual Basic .NET (VB.NET) sample code.